Si tenemos algo de esperanza por tener un planeta próspero —o al menos un negocio próspero— se necesitará que todos hagamos lo que podamos con los recursos de los que disponemos. Esto es lo que nosotros podemos hacer.
Recibe el mismo día comprando antes de las 10:00 (lunes-viernes)
¿Vives en RM y necesitas tu pedido más rápido?. Elige la opción de despacho express, donde por compras antes de las 10:00 tu orden llegará el mismo día o después de ese horario, al día hábil siguiente.
Para compras superiores a $100.000 la alternativa de despacho estándar es gratis.
¿Se dañó tu traje de Surf y aún las mejores olas de la temporada están por venir? Si no te cubre la Garantía, ¡no te preocupes! ahora tenemos un servicio permanente de reparaciones para nuestros trajes de Surf para que no tengas que comprar uno nuevo.
Reparaciones Aloha
FILTRAR
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Retiro Voluntario
Recientemente descubrimos que algunos estilos de las líneas de productos Capilene® Cool Daily y Tropic Comfort no cumplen con el índice 50+ UPF (Ultraviolet Protection Factor) que habíamos indicado para ellos. Estos estilos aún ofrecen una sólida protección UV—solo que no es tan alta como se había indicado originalmente. Si tienes uno de estos productos, haz clic en el enlace para ver más información.
Las órdenes son despachadas dentro de 1-2 días hábiles y llegan en el transcurso de 3-10 días hábiles. ¿La necesitas más rápido? ¿Te preocupa el impacto ambiental? Existen alternativas de despacho flexibles.
Estamos felices de comunicar que ya estamos recibiendo clientes de forma presencial, sin necesidad de agendar una hora. En los momentos de mayor concurrencia, implementaremos una lista de espera por orden de llegada para asegurar una buena experiencia para todos al interior de la tienda. Por favor, ten en consideración que podrías tener que esperar. Si prefieres, aún puedes comprar reservando una hora de atención o con retiro en la acera. Agradecemos tu paciencia ¡y esperamos volver a verte pronto!
¿Tienes dudas respecto a tu talla? ¿no puedes decidir entre dos chaquetas? Nuestro equipo de servicio al cliente está aquí para ayudar—mientras menos envíos innecesarios se hagan, tanto mejor. No tenemos un límite de tiempo para las devoluciones y aceptamos tanto productos de temporada como de temporadas pasadas.